Our Policies
At Lord Crewe’s Charity, we are committed to acting with integrity, fairness and care in everything we do, whether as a landlord, an employer, a grant-maker or a neighbour within the communities we serve. Our policies set out the standards we hold ourselves to and explain what people can expect when they work with us, live on our estates or engage with the Charity in any way.
We review our policies regularly to make sure they reflect best practice, legal requirements and the values that have guided the Charity for over 300 years. If you have any questions about the policies below, or would like a copy in an alternative format, please get in touch.
Complaints Policy
How to raise a concern or make a complaint, and how we will respond to it.
Equality, Diversity and Inclusion Policy
Our commitment to treating everyone fairly and with respect, and to removing barriers to inclusion
Ethical Landlord Policy
How we manage our properties and land responsibly, and the commitments we make to our tenants and communities.
Safeguarding Policy
How we protect children and adults at risk, and what to do if you have a safeguarding concern.